AMANAT AL-KALIMA COMPANY ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information. By using our website at www.aalkc.com and submitting our contact form, you agree to the practices described in this policy.
1. Information We Collect
We collect information that you voluntarily provide when you contact us via our website contact form:
- First and last name
- Email address
- Phone number or WhatsApp number (optional)
- Inquiry type and message content
We do not collect payment information, government ID numbers, health data, or any other sensitive categories of personal data.
2. How We Use Your Information
We use the information you provide solely to:
- Respond to your inquiry about our scrap trading services
- Communicate with you via email, phone, or WhatsApp as requested
- Maintain records of business inquiries
We do not use your data for marketing, profiling, automated decision-making, or any purpose other than responding to your inquiry.
3. Data Sharing
We do not sell, rent, or share your personal information with third parties except:
- Our form delivery service provider (Web3Forms), which processes form submissions on our behalf under their own privacy policy. They do not store form data beyond delivery.
- When required by applicable Saudi Arabian law or regulatory authorities.
4. Data Retention
We retain inquiry records (name, email, message) for up to 2 years for business correspondence purposes, after which they are securely deleted. You may request early deletion at any time.
5. Data Security
Our website uses HTTPS (TLS) to encrypt data transmitted between your browser and our site. Form submissions are transmitted securely to our email via our form provider. We implement reasonable technical and organisational measures to protect your data.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time (this does not affect the lawfulness of processing already carried out)
To exercise any of these rights, please contact us at: contact@aalkc.com
7. Cookies
This website does not use tracking cookies or analytics scripts. We do not place any persistent cookies on your device. The only storage used is localStorage to remember your language preference (English or Arabic).
8. Governing Law
This Privacy Policy is governed by the laws of the Kingdom of Saudi Arabia, including the Personal Data Protection Law (PDPL). Any disputes will be resolved under the jurisdiction of the competent courts in the Eastern Province, Saudi Arabia.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the website after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
- Company: AMANAT AL-KALIMA COMPANY
- Email: contact@aalkc.com
- Address: 3508 Al Qatif 1, Unit 7260, Dammam 32517, Eastern Province, KSA